Every company has their own problems when it comes to controlling their manpower, well the good thing about it is that they can always train supervisors to watch over the workers. But, in the medical transcription industry, where most of your workers are at home, this is really a very big challenge. Here are some certainly great tips that should be followed by every medical transcription company:
Believe it or not, too much scolding and negative feedbacks can end in three serious things, the worker will get angry and intentionally provide you a crappier quality of work or they will instantly resign without proper notice or AWOL. Changing the atmosphere with a friendlier approach accompanied with bonus compensation if improved will boost their productions — proven and tested in any home based job.
We all know that we canâ€™t instantly reply as managers and higher ups are really busy, but it doesnâ€™t mean that they should never reply at all. One thing that breaks the spirit of most medical transcriptionist is that if their queries arenâ€™t taken into consideration or answered at all! Especially if it is work related and there might be some problem. Replying just to clear the air can boost their morale and show them that the company does care.
Consistent Incentive Programs
Working at home does provide a lot of benefits already, but it doesnâ€™t mean that the company should no longer provide fun incentive programs to keep their excitement high. Incentive programs can boost their productivity as they wonâ€™t get bored from the same day type of work, theyâ€™d even try new things just to work faster for the sake of getting that bonus. Not only that you gain their respect and trust, but you will have a great reputation as a medical transcription company that really cares for their employees.